How can we help?

A listing is wrong

Report the detail in the app if you can. The report is linked to the listing and checked against other evidence before a change is applied. No account needed.

If you do not have the app handy, email the city, the toilet’s name and what needs correcting.

A toilet is missing

Use “Suggest a toilet” in the app. Share the location and any entry, fee or opening-hour details you know. It’s fine if you don’t have every answer.

There is no guide for my city

The app works there regardless — it finds nearby toilets wherever you are, and the guides are extra reading rather than a list of where Phoo works. If listings near you are missing or wrong, tell us. And say which city you would like a guide for next.

Help with accessibility

If something in Phoo is difficult to use, tell us what you were trying to do and where you got stuck. Include your iPhone model and iOS version if you can, and whether the issue involves VoiceOver, larger text, reduced motion or another access need.

Press, partnerships, city data

The press kit has an introduction, key facts and logos. For a story, partnership or toilet data from a city, transport operator or accessibility organisation, email us.